Ditch the aging phone system. West Computers delivers cloud-based VoIP for businesses — reliable call quality, auto-attendant, mobile softphone, and unified communications that work the way your team actually works.
Old on-premise PBX systems are expensive to maintain, difficult to scale, and increasingly unreliable. When your phone goes down, business stops. West Computers manages your VoIP system end-to-end — provisioning, configuration, moves/adds/changes, and troubleshooting — so you're not calling a carrier and waiting on hold.
Our VoIP solution is cloud-hosted, so it works from any location, on any device. Your team can take calls on a desk phone, a computer, or a mobile app — with the same number. That matters when people are remote, traveling, or working from multiple offices.
We integrate your phone system into your broader IT environment — including Microsoft 365 — and make sure it's secured, documented, and monitored like everything else we manage.
Every deliverable your business receives as part of this service.
No on-premise hardware to fail. Your phone system lives in the cloud — redundant, always available, and accessible from anywhere.
Professional greetings, call menus, and routing rules that direct callers to the right person or department automatically.
Take business calls on your computer or smartphone using your business number — no desk phone required. Work from anywhere.
Route calls by time of day, department, or availability. Ring multiple extensions simultaneously or in sequence until someone answers.
Voicemails delivered to your inbox as audio attachments — so you never miss a message, even if you don't check your phone.
Keep your existing business numbers. We handle the porting process and manage your number inventory going forward.
We document your current phone environment, call flow requirements, number inventory, and user count — then design a system that fits how your business actually communicates.
We initiate the port of your existing numbers so you keep your business identity. This process typically takes 2–4 weeks depending on your current carrier.
Auto-attendant scripts, call routing rules, hunt groups, voicemail, and user extensions configured and tested before cutover.
Desk phones provisioned, softphone apps deployed, and users trained. We make sure everyone knows how to use the system before go-live.
Moves, adds, changes, troubleshooting, and billing management handled by West Computers. One call gets anything done.