Last updated: April 10, 2026
West Computers ("we," "us," or "our") is a managed services provider headquartered at 1654 Highway 184, Laurel, MS 39443. We provide managed IT services, cybersecurity, and compliance consulting to businesses. This privacy policy describes how we collect, use, and protect personal information through our website (westcomputers.com) and our services.
Information you provide directly: When you contact us through our website, request a security assessment, or become a client, we may collect your name, email address, phone number, business name, job title, and details about your IT environment.
Information collected automatically: Our website may collect standard web server logs including IP addresses, browser type, referring pages, and pages visited. We use this information to improve our website and understand how visitors use it.
Client service data: In the course of providing managed IT and cybersecurity services, we may access and process data within client environments as authorized under our service agreements. This data is governed by the terms of the applicable service agreement and, where applicable, Business Associate Agreements (BAAs).
We use personal information to respond to inquiries and service requests, provide and improve our managed IT and cybersecurity services, communicate about service updates and security alerts, comply with legal obligations and regulatory requirements, and protect the security of our systems and our clients' environments.
We take the security of your information seriously. We apply the same security standards to our own operations that we implement for our clients, including encrypted communications, access controls, monitoring, and regular security reviews. Our security practices align with industry frameworks including CIS Controls and HIPAA where applicable.
We do not sell, rent, or trade your personal information. We may share information with trusted service providers who assist in delivering our services (such as our SOC platform, backup providers, and email security vendors), and these providers are bound by confidentiality obligations. We may also disclose information when required by law, regulation, or legal process.
For clients in healthcare and other regulated industries, we enter into Business Associate Agreements (BAAs) as required. Protected Health Information (PHI) is handled in accordance with HIPAA requirements and the terms of the applicable BAA. Our HIPAA-compliant IT services include technical safeguards, access controls, audit logging, and encrypted backup.
Our website uses cookies and similar technologies for basic site functionality, analytics, and site optimization.
Google Analytics: We use Google Analytics to collect standard traffic and usage data. This helps us understand how visitors interact with our site so we can improve the experience.
Microsoft Clarity: We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products and services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products and services and online activity. Additionally, we use this information for site optimization, fraud and security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.
We do not sell your personal data to third-party advertisers. You can control cookie settings through your browser preferences.
We retain personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, and resolve disputes. Client service data is retained in accordance with the applicable service agreement and regulatory requirements.
You may request access to, correction of, or deletion of your personal information by contacting us. We will respond to requests within a reasonable timeframe. For client service data, requests are handled in accordance with the applicable service agreement.
We may update this privacy policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.
If you have questions about this privacy policy or our data practices, contact us:
West Computers
1654 Highway 184, Laurel, MS 39443
Phone: (601) 425-0300
Email: [email protected]